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Contact - How to Contact Us - Apple (AU)

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Contact - How to Contact Us - Apple (AU) AppleStoreMaciPadiPhoneWatchVisionAirPodsTV & HomeEntertainmentAccessoriesSupport0+ Contacting Apple Sales and
Product Inquiries Apple Online Store Apple.com/au is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call 133‑MAC (133‑622).

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also check your order status or make changes by calling 133‑622.

Shop with SignTime Auslan Support Australian Sign Language (Auslan) interpreters are available for all your online shopping needs, right there in your web browser. Shop with SignTime Auslan Support

Apple Retail Stores Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business or Your School Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses.

Find Consultants Visit our Apple Consultants Network page to find a consultant in Australia.

How to Buy for Business If you are a business or professional user, visit the Apple Store for Business or call 1300-369-095.

How to Buy for Education If you are a student or teacher, visit the Apple Store for Education or call 1300-369-095.

Find Apple Authorised Resellers Use our Reseller Locator to find an Apple Authorised Reseller in Australia.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Find Authorised Training Centres Use our Training Centre Locator to find Apple Authorised Training Centres in Australia.

Australia Corporate Contacts

Apple Media Helpline: 133-622 Apple Store (consumer): 133-622 Apple Store (education, small business): 1300-369-095 Product and Services Support Help from Apple Support Need service or support? Give us a few details and we’ll offer the best solution. Connect by phone or chat, or find answers online. Get started

More ways to get help:

Connect with an interpreter through SignTime Contact a mobile carrier Set up an Apple‑certified repair of your device Lost or Stolen Apple Products Use the Find My app or iCloud.com/find to help locate a lost iPhone, iPad, Apple Watch or Mac. If you canʼt find your device or think it might be stolen, you can lock it to protect your information.

Legal For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.

Corporate Address Apple
PO Box A2629
Sydney South NSW 1235
133-511 Frequently Requested Info Apple Account Support Learn more about getting an Apple Account and its benefits.

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AppleCare Products Find out how to get additional technical support and hardware service options for your Apple products.

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Repair and Service See all your repair and service options based on your product and location.

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Apple Support Communities Give and get help and tips from thousands of other Apple customers.

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Repair Status Quickly and easily get the status of one or all of your repairs.

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Job Opportunities Find current openings, internships and more.

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Media and Analyst Info Get press releases, media contacts and more.

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Email Subscriptions Update your email address or change your subscription status.

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User Groups Mix and mingle with other Apple users in your area.

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Feedback Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):

Product Feedback

Website Feedback

Developer Feedback

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