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Apple Trade In - Apple (CA) - AI智能索引
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Apple Trade In - Apple (CA)

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Apple Trade In - Apple (CA) Apple Store Mac iPad iPhone Watch Vision AirPods TV & Home Entertainment Accessories Support 0+ Trade in. Upgrade. Save. Or recycle it for free.

With Apple Trade In, you can get a great price for your current device and apply it towards a new one, online or at an Apple Store. If your device isn’t eligible for credit, we’ll recycle it – and any accessories you no longer use – securely and for free. It’s a great deal for you and a great way to protect the earth’s precious resources.

Or, save it for later. Get the credit on an Apple Gift Card.

Visit our partner website for your device’s trade‑in value. We’ll put that value on a gift card you can use anytime to shop for Apple products and services.

Get your value on a gift card. Select your device:

Smartphone

Tablet

Computer

Watch

Other devices
Recycle

Two easy ways to trade in.

Trade in your way — online or at an Apple Store. From getting an estimate to returning your device, we’ll help every step of the way.

All the reasons to trade in with Apple. Including one very big 🌎ne. Easy in every way.

Trade in online or at an Apple Store. Get credit toward a purchase or trade in for an Apple Gift Card. It’s all up to you.

Your privacy, protected.

Whether you’re backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely.

Good for the planet.

If your device is in good shape, we’ll help get it to a new owner. Or, if it’s seen better days, we can recycle it for free.

Recycle your device

More ways to recycle

Doing more, using less. We’re using more recycled content in our products than ever before. And we’re recovering crucial materials from end-of-life devices to use again in new ones.

Learn more

For a better future. By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy and low-carbon shipping.

Learn more about Apple 2030

More questions? More answers. Which devices are eligible for trade-in? You can trade in many different Apple devices for trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free. Can I trade in an engraved device? Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value. How much will I get for my device? It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.

Keep in mind that we need to receive your trade-in within 15 days of receiving your new device, and the condition of your trade-in needs to match what you told us. Can I get an estimate online, then trade in at an Apple Store? Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores.

A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described. How do I find the serial number on my Apple device? On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.

If you’re still unable to find your serial number, follow this guide(Opens in a new window).

You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch. Why can’t I pay monthly after I add my trade-in? In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. You can continue your transaction by choosing to pay in full, and you’ll receive your trade-in value when the device is received and verified.

Learn more about financing offers(Opens in a new window) If I buy a new device online with a trade-in, when will the credit be applied? It depends on what you buy and how you pay for it.

If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, your credit will be applied to your original payment method, up to the total purchase price, after we receive your trade-in device and confirm that the condition matches what you have described. If the value of your trade-in was more than the cost of your new device, you’ll receive an Apple Gift Card by email with the remaining amount.

When you pay in part or in full with Apple Gift Card or Apple Account balance, your credit will be applied to that gift card or balance (up to the amount paid with each) before any credit is applied to your credit/debit card.

If you buy an iPhone, iPad, Mac, or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in. How long does the online trade-in process take? Generally it takes 2–3 weeks. Your trade-in device needs to be sent to us within 15 days of receiving your new device. The sooner we receive your trade-in, the sooner we can verify its condition and process your credit or gift card. It may take 3–5 business days for your credit to be processed. How quickly should I return my device? Your trade-in estimate is valid for 15 days after you receive your new device. It’s important that we receive your trade-in within this timeframe to ensure you get the estimated value. Do I need to return accessories to get the full trade-in value? You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you. How do I send back my device? We’ll either send you a prepaid trade-in kit or email you with drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device. Here’s how to prepare and package your Apple Watch, iPhone or Android device(Opens in a new window). Here’s how to prepare and package your iPad(Opens in a new window). Here’s how to prepare and package Mac notebooks(Opens in a new window). Here’s how to prepare and package your iMac(Opens in a new window). Here’s how to prepare and package your Mac Pro(Opens in a new window). Here’s how to prepare and package your Mac mini(Opens in a new window). How do I prepare my device before I trade it in? If you trade in online, follow these step-by-step instructions on how to prepare your device. Here’s what to do before you trade in your iPhone, iPad, or iPod touch (Opens in a new window). Here’s what to do before you trade in your Mac (Opens in a new window). Here’s what to do before you trade in your Apple Watch (Opens in a new window). If you trade in at an Apple Store, you only need to back up your data to iCloud before you bring in your device. Here’s how to back up your iPhone, iPad, or iPod touch to iCloud (Opens in a new window). Here’s how to back up your Mac to iCloud (Opens in a new window). Here’s how to back up your Apple Watch to iCloud (Opens in a new window). How do I turn off Find My? To turn off Find My on your Apple device: Tap Settings. Tap iCloud. Sign in with your Apple Account, if necessary. Turn off Find My. If you don’t have your physical device, you can turn off Find My via iCloud(Opens in a new window). How do I transfer my data to my new device? Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data. Is there a way to track my trade-in status? Yes. If you bought a new device online with a trade-in or you’re receiving an Apple Gift Card, you can track your status(Opens in a new window) at any time. Can I cancel a trade-in? If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.

If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.

If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device. Why did I receive a revised trade-in value offer? If the condition of your device is different from what you described, we’ll provide a revised value.

If the revised value is lower than the initial estimate, you can either accept or reject it. If you accept it, we’ll continue with the trade-in. If you paid monthly and received an instant credit, we’ll charge the difference in value to the provided payment method. If you paid in full, the revised amount will be credited to your original payment method (or in some cases, via bank transfer). If you reject it, we’ll cancel the trade-in and return your old device.

If the revised value increases, we’ll automatically increase your trade-in credit. According to an email, my gift card or my credit was issued, but I haven’t received it. What do I do? Contact one of our Specialists via chat(Opens in a new window) or call 1‑800‑MY‑APPLE.

Does Apple offer recycling? Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com/ca(Opens in a new window) for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. How do I prepare my device for recycling? Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.

If you are sending your old device by post, please note:
Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below:


Do not send loose batteries. Discharge the unit to less than 30%. Do not send electronics that are disassembled into parts. Do not send electronics with swollen, damaged or defective batteries. For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. Send only one device per box. Footer footnotes ◊ Trade‑in values will vary based on the condition, year and configuration of your eligible trade‑in device. Not all devices are eligible for credit. You must be at least the age of majority to be eligible to trade in for credit or for an Apple Gift Card. Trade‑in value may be applied towards a qualifying new device purchase or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when the estimate was made. Sales tax will be assessed on the full value of a new device purchase. In‑store trade‑in requires presentation of a valid photo ID. Offer may not be available in all stores, and may vary between in‑store and online trade‑in. Some stores may have additional requirements. Apple or its trade‑in partners reserve the right to refuse, cancel or limit the quantity of any trade‑in transaction for any reason. More details are available from Apple’s trade‑in partner for trade‑in and recycling of eligible devices. Restrictions and limitations may apply. We use your location to show you delivery options faster. We found your location using your IP address or because you entered it during a previous visit to Apple.

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