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iPhone Mac iPad Watch AirPods TV Support Tools Reset Apple Account password Check warranty or AppleCare plan Change a subscription Search for More Topics Search Support To reveal the list of choices, type. Search Support Clear Search Handled with AppleCareEvery AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents such as drops and spills.

Learn more Apple Repair and ServiceWe can help you find an Apple-certified repair, performed by trusted experts who use genuine Apple parts. 

Start a repair Apple Support AppGet help for all of your Apple products in one place or connect with an expert

Download Beware of counterfeit partsSome counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine battery during a battery replacement, we recommend visiting an Apple Authorised Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

Be aware of gift card scamsBe aware of scams involving App Store & iTunes Gift Cards and Apple Store Gift Cards.

Learn more Apple Service Programs Mac mini Service Program for No Power Issue iPhone 14 Plus Service Program for Rear Camera Issue 15-inch MacBook Pro Battery Recall Program See all programs Apple Footer Apple Support Product Support Open Menu Close Menu iPhone Support Mac Support iPad Support Watch Support AirPods Support Music Support TV Support Support Site Map Service and Repair Open Menu Close Menu Apple Repair Options Service and Repair Information AppleCare Products Hardware Warranties Software License Agreements Complimentary Support Resources Open Menu Close Menu My Support Product Documentation Apple Support Videos Accessibility Connect Open Menu Close Menu Contact Us Support app Apple Communities New Zealand Copyright © 2026 Apple Inc. All rights reserved. Privacy Policy Terms of Use Sales and Refunds Legal Site Map

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